PARK CITY, Utah (ABC4 News) – For two weeks Park City businesses have been dealing with power outages, and are frustrated because they’re losing revenue.
Their problems first began on one of their biggest nights of the season, Valentine’s Day.
“Rocky Mountain notified us that they were going to do planned maintenance because Saturday night there had been some power surges,” said Sue Demarest, owner of Fletcher’s Restaurant.
Though an inconvenience, Fletcher’s closed for the night and canceled reservations for the expected maintenance. According to Demarest, Rocky Mountain told her the maintenance would take place around 8:30 p.m., but then they changed the time to 10:00 p.m. – the maintenance never happened. Demarest said it was frustrating because she lost out on revenue and wondered why Rocky Mountain never carried out the work.
Thursday’s storm brought more problems to the area causing more power outages and again more cancelations for Fletcher’s. Rocky Mountain addressed the concerns in a statement saying:
“We recognize that creates difficulty for our customers, but, what we’re focused on while restoring power after a storm is keeping our crews safe and restoring power as quickly as possible and to as many people as possible.”
Demarest says communication with Rocky Mountain has been difficult and she hasn’t gotten a clear answer as to when the power will be back or how long the problem will persist.
Friday night, Demarest says another unscheduled power outage took place around 5:00 p.m.. Demarest says her restaurant was one of four that lost power and says she doesn’t understand why Rocky Mountain is scheduling maintenance during peak business hours.
“What’s more frustrating, I think if Rocky Mountain knew they were going to be doing this, they should have notified us especially on a Friday night. But, even on the nights they did know they were doing it, why on Saturday night – Valentie’s Day – do you take out Main Street power at 10 o’clock?” she said.